FAQ

How long does shipping take?

Orders are typically delivered within 3–7 business days after shipment.

Do you offer free shipping?

Yes, we provide free shipping on all orders.

How can I track my order?

You will receive a tracking number by email once your order has been shipped.

What is your refund policy?

Customers may request a refund within 30 days of receiving their order.

How long does it take to receive a refund?

Approved refunds are processed within 7 days.

How can I contact customer support?

You can contact us at:

contact@poolgenius.shop